Privacy policy
Privacy Policy
This Privacy Policy explains how Kessler Co ("we", "us", "our") collects, uses and protects your personal information when you visit or make a purchase from our online store. Kessler Co is operated by Abigail Houston LLC, which is the data controller for the personal information described in this policy.
Information we collect
- Information you give us: name, email address, phone number, billing and shipping address, and any messages you send us.
- Order information: items purchased, order value and order history. Payments are processed by our payment providers; we do not store full card details.
- Device and usage information: IP address, browser type, pages viewed and similar data collected through cookies and similar technologies.
How we use your information
- To process, ship and support your orders, including returns and refunds.
- To communicate with you about your order and respond to your enquiries.
- To prevent fraud and keep our store secure.
- To improve our store and, where you have agreed, to send you marketing emails. You can unsubscribe at any time.
Legal bases
Where the EU/UK General Data Protection Regulation applies, we process your data to perform our contract with you, to comply with legal obligations, for our legitimate interests (such as fraud prevention and improving our services), and with your consent where required (such as marketing).
Sharing your information
We share personal information only with service providers who help us run our business, such as our e-commerce platform (Shopify), payment processors, fulfilment partners and shipping carriers, and where required by law. We do not sell your personal information.
International transfers
Your information may be processed outside your country of residence, including in the United States. Where required, we rely on appropriate safeguards such as standard contractual clauses.
Cookies
We use cookies to keep the store working, remember your cart and preferences, and understand how the store is used. You can control cookies through your browser settings.
Data retention
We keep order information for as long as needed to fulfil your order and to meet our legal, tax and accounting obligations, after which it is deleted or anonymised.
Your rights
Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, to object to or restrict processing, and to withdraw consent. California residents may request to know, delete or correct their personal information and may opt out of the sale or sharing of personal information (we do not sell personal information). To exercise any right, contact us at kesslercos@proton.me. We will not discriminate against you for exercising your rights. You may also have the right to lodge a complaint with a relevant supervisory authority or your state Attorney General.
Children
Our store is not directed at children under 16, and we do not knowingly collect their personal information.
Changes to this policy
We may update this policy from time to time. The updated version will be posted on this page.
Contact
Trading name: Kessler Co
Operated by: Abigail Houston LLC
Business address: 30 N Gould St Ste R, Sheridan, WY 82801-6317, United States
Email: kesslercos@proton.me
Phone: +44 2037 699626